FAQs

If you can’t find the answer to your question, get in touch here!

  • You can book your tour directly through our website. A deposit is required to secure your reservation.

  • Our cancellation policy allows for a full refund if canceled 60 days before departure. Partial refunds are available for cancellations made 30 days before departure. No refunds are provided for cancellations within 30 days of departure.

  • Yes, travel insurance is highly recommended to cover any unforeseen circumstances, including trip cancellations, medical emergencies, and travel delays.

  • Guests can expect to see a variety of Alaskan and Icelandic wildlife, including grizzly bears, whales, sea lions, puffins, arctic fox, elephant seals eagles, and possibly moose and caribou.

  • Yes, a professional guide will accompany you on all activities, providing insights, ensuring safety, and documenting your entire experience with photo and video.

  • For our private tours, all meals are provided. Guests can expect a variety of local and gourmet cuisine with options to accommodate dietary restrictions. Not all meals are provided for our group photography workshops. Please see the detailed itinerary page for more information.

  • Flights to and from origin airports are not included, as well as personal expenses, travel insurance, and optional activities not listed in the itinerary are not included.

  • Pack layered clothing for varying temperatures, sturdy hiking boots, rain gear, a warm jacket, binoculars for wildlife viewing, and personal items. A detailed packing list will be provided upon booking.

  • Yes, we are equipped with Starlink and you will have access to high-speed internet throughout your trip.

  • Yes, children are welcome, but due to the nature of some activities, we recommend the tour for children aged 10 and above. Please discuss with us for specific accommodations and considerations.

  • No special permits are required for the activities included in the tour. However, a valid ID or passport is necessary for check-ins and flights.

  • Our tours involve moderate physical activity, including walking, hiking, and ATV riding. Guests should be in good health and comfortable with these activities.